@import url('https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&family=Fraunces:opsz,wght@9..144,600;9..144,700&display=swap');

:root {
    --primary: #2F6BB0;
    --primary-dark: #163A6B;
    --primary-mid: #4671A8;
    --primary-light: #7EB6E8;
    --accent: #E8F2FC;
    --text: #1F2937;
    --muted: #64748B;
    --white: #ffffff;
    --bg: #F5F8FC;
    --line: rgba(47, 107, 176, 0.15);
    --shadow: 0 18px 45px rgba(22, 58, 107, 0.12);
    --radius: 18px;
    --transition: all .3s ease;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
    margin: 0;
    font-family: 'Manrope', sans-serif;
    color: var(--text);
    background: var(--bg);
    line-height: 1.6;
}
img { max-width: 100%; height: auto; }
a { text-decoration: none; color: inherit; }
.container { width: min(1140px, 92%); margin: 0 auto; }

.site-header {
    position: fixed;
    inset: 0 0 auto 0;
    z-index: 1000;
    background: linear-gradient(180deg, rgba(22,58,107,.96), rgba(22,58,107,.88));
    backdrop-filter: blur(10px);
    border-bottom: 1px solid rgba(255,255,255,.08);
}
.navbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    min-height: 78px;
    gap: 1rem;
}
.brand img { height: 56px; width: auto; border-radius: 10px; background: #fff; padding: 4px; }
.nav-links {
    display: flex;
    align-items: center;
    gap: .35rem;
    list-style: none;
    margin: 0;
    padding: 0;
}
.nav-links a {
    color: rgba(255,255,255,.92);
    padding: .55rem .85rem;
    border-radius: 999px;
    font-weight: 600;
    font-size: .93rem;
    transition: var(--transition);
}
.nav-links a:hover, .nav-links a.active { background: rgba(255,255,255,.12); color: #fff; }
.nav-cta {
    background: #fff !important;
    color: var(--primary-dark) !important;
}
.nav-toggle {
    display: none;
    border: 0;
    background: transparent;
    color: #fff;
    font-size: 1.8rem;
}

.hero {
    min-height: 92vh;
    display: grid;
    place-items: center;
    text-align: left;
    color: #fff;
    padding: 120px 0 80px;
    background:
        linear-gradient(120deg, rgba(22,58,107,.92) 0%, rgba(47,107,176,.72) 55%, rgba(126,182,232,.35) 100%),
        url('/assets/img/hero.jpg') center/cover no-repeat;
    position: relative;
    overflow: hidden;
}
.hero::after {
    content: '';
    position: absolute;
    inset: auto 0 0 0;
    height: 90px;
    background: linear-gradient(180deg, transparent, var(--bg));
}
.hero-grid {
    display: grid;
    grid-template-columns: 1.2fr .8fr;
    gap: 2.5rem;
    align-items: center;
    width: min(1140px, 92%);
    position: relative;
    z-index: 1;
}
.hero-kicker {
    display: inline-block;
    background: rgba(255,255,255,.14);
    border: 1px solid rgba(255,255,255,.25);
    padding: .4rem .9rem;
    border-radius: 999px;
    font-size: .85rem;
    font-weight: 700;
    letter-spacing: .04em;
    margin-bottom: 1rem;
}
.hero h1 {
    font-family: 'Fraunces', serif;
    font-size: clamp(2.2rem, 5vw, 3.8rem);
    line-height: 1.1;
    margin: 0 0 1rem;
    max-width: 14ch;
}
.hero h1 span { color: var(--primary-light); }
.hero p {
    font-size: 1.12rem;
    color: rgba(255,255,255,.9);
    max-width: 48ch;
    margin: 0 0 1.8rem;
}
.hero-actions { display: flex; flex-wrap: wrap; gap: .9rem; }
.hero-card {
    background: rgba(255,255,255,.12);
    border: 1px solid rgba(255,255,255,.22);
    backdrop-filter: blur(12px);
    border-radius: 24px;
    padding: 1.5rem;
    box-shadow: var(--shadow);
}
.hero-card strong { display: block; font-size: 1.4rem; margin-bottom: .35rem; }
.hero-card span { color: rgba(255,255,255,.85); font-size: .95rem; }

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    border: 0;
    border-radius: 999px;
    padding: .9rem 1.4rem;
    font-weight: 700;
    cursor: pointer;
    transition: var(--transition);
}
.btn-primary { background: #fff; color: var(--primary-dark); }
.btn-primary:hover { transform: translateY(-2px); box-shadow: 0 10px 24px rgba(0,0,0,.18); }
.btn-outline {
    background: transparent;
    color: #fff;
    border: 2px solid rgba(255,255,255,.7);
}
.btn-outline:hover { background: rgba(255,255,255,.12); }
.btn-solid {
    background: var(--primary);
    color: #fff;
}
.btn-solid:hover { background: var(--primary-dark); }
.btn-whatsapp { background: #25D366; color: #fff; }
.btn-whatsapp:hover { background: #1ebe57; }

.section { padding: 5rem 0; }
.section-head { text-align: center; margin-bottom: 2.5rem; }
.section-head h2 {
    font-family: 'Fraunces', serif;
    font-size: clamp(1.8rem, 3vw, 2.6rem);
    color: var(--primary-dark);
    margin: 0 0 .7rem;
}
.section-head p { color: var(--muted); margin: 0 auto; max-width: 55ch; }

.services-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 1.25rem;
}
.service-card {
    background: #fff;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    padding: 1.7rem;
    box-shadow: 0 10px 30px rgba(22,58,107,.05);
    transition: var(--transition);
}
.service-card:hover {
    transform: translateY(-6px);
    border-color: rgba(47,107,176,.35);
    box-shadow: var(--shadow);
}
.service-icon {
    width: 54px;
    height: 54px;
    border-radius: 14px;
    display: grid;
    place-items: center;
    background: var(--accent);
    color: var(--primary);
    font-size: 1.4rem;
    margin-bottom: 1rem;
}
.service-card h3 { margin: 0 0 .6rem; color: var(--primary-dark); }
.service-card p { margin: 0; color: var(--muted); }

.about-wrap {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 2.5rem;
    align-items: center;
}
.about-media {
    border-radius: 28px;
    overflow: hidden;
    box-shadow: var(--shadow);
    border: 8px solid #fff;
}
.about-list { list-style: none; padding: 0; margin: 1.4rem 0 0; }
.about-list li {
    display: flex;
    gap: .7rem;
    margin-bottom: .8rem;
    color: var(--text);
    font-weight: 600;
}
.about-list i { color: var(--primary); margin-top: .15rem; }

.policy {
    background: linear-gradient(135deg, var(--primary-dark), var(--primary));
    color: #fff;
}
.policy .section-head h2, .policy .section-head p { color: #fff; }
.policy .section-head p { color: rgba(255,255,255,.8); }
.policy-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 1rem;
}
.policy-item {
    background: rgba(255,255,255,.08);
    border: 1px solid rgba(255,255,255,.16);
    border-radius: 18px;
    padding: 1.4rem;
}
.policy-item i { color: var(--primary-light); font-size: 1.5rem; }
.policy-item h3 { margin: .8rem 0 .4rem; font-size: 1.1rem; }
.policy-item p { margin: 0; color: rgba(255,255,255,.82); }

.faq-list { max-width: 820px; margin: 0 auto; display: grid; gap: .8rem; }
.faq-item {
    background: #fff;
    border-radius: 16px;
    border: 1px solid var(--line);
    overflow: hidden;
}
.faq-item summary {
    cursor: pointer;
    list-style: none;
    padding: 1.1rem 1.3rem;
    font-weight: 700;
    color: var(--primary-dark);
}
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item p { margin: 0; padding: 0 1.3rem 1.2rem; color: var(--muted); }

.schedule {
    background:
        linear-gradient(120deg, rgba(47,107,176,.92), rgba(22,58,107,.88)),
        url('/assets/img/agendar.jpg') center/cover no-repeat;
    color: #fff;
}
.schedule-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 2rem;
    align-items: center;
}
.form-card {
    background: #fff;
    color: var(--text);
    border-radius: 22px;
    padding: 1.8rem;
    box-shadow: var(--shadow);
}
.form-card h3 { margin: 0 0 1rem; color: var(--primary-dark); }
.form-group { margin-bottom: 1rem; }
.form-group label { display: block; font-weight: 700; margin-bottom: .35rem; color: var(--primary-dark); }
.form-group input, .form-group select, .form-group textarea {
    width: 100%;
    border: 1px solid #d7e3f1;
    border-radius: 12px;
    padding: .85rem 1rem;
    font: inherit;
    background: #fbfdff;
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
    outline: 2px solid rgba(47,107,176,.25);
    border-color: var(--primary);
}

.contact-grid {
    display: grid;
    grid-template-columns: 1.1fr .9fr;
    gap: 1.2rem;
}
.contact-card, .cta-card {
    background: #fff;
    border-radius: 22px;
    border: 1px solid var(--line);
    padding: 1.7rem;
    box-shadow: 0 10px 30px rgba(22,58,107,.05);
}
.contact-row {
    display: flex;
    gap: .9rem;
    margin-bottom: 1.1rem;
}
.contact-ico {
    width: 46px;
    height: 46px;
    border-radius: 12px;
    background: var(--accent);
    color: var(--primary);
    display: grid;
    place-items: center;
    flex-shrink: 0;
}
.cta-card {
    background: linear-gradient(160deg, var(--primary-dark), var(--primary));
    color: #fff;
    display: flex;
    flex-direction: column;
    justify-content: center;
}
.seal-box {
    display: flex;
    gap: 1rem;
    align-items: center;
    margin-top: 1.2rem;
    padding-top: 1.2rem;
    border-top: 1px solid var(--line);
}
.map-card {
    margin-top: 1.2rem;
    background: #fff;
    border-radius: 22px;
    border: 1px solid var(--line);
    overflow: hidden;
    box-shadow: 0 10px 30px rgba(22,58,107,.05);
}
.map-head {
    display: flex;
    justify-content: space-between;
    gap: 1rem;
    align-items: center;
    flex-wrap: wrap;
    padding: 1.2rem 1.4rem;
}
.map-head h3 {
    margin: 0 0 .25rem;
    color: var(--primary-dark);
    font-family: 'Fraunces', serif;
}
.map-head p {
    margin: 0;
    color: var(--muted);
    font-size: .95rem;
}
.map-frame {
    width: 100%;
    height: min(420px, 55vw);
    min-height: 280px;
    border-top: 1px solid var(--line);
}
.map-frame iframe {
    width: 100%;
    height: 100%;
    border: 0;
    display: block;
}
.seal {
    width: 92px;
    border-radius: 10px;
    border: 1px solid #cfe0f3;
    background: #fff;
}

.site-footer {
    background: var(--primary-dark);
    color: rgba(255,255,255,.78);
    padding: 2.2rem 0;
    border-top: 4px solid var(--primary-light);
}
.footer-inner {
    display: flex;
    flex-wrap: wrap;
    gap: 1rem;
    justify-content: space-between;
    align-items: center;
}
.footer-brand img {
    height: 170px;
    width: auto;
    max-width: 220px;
    object-fit: contain;
    background: transparent;
    border-radius: 0;
    padding: 0;
}
.wa-float {
    position: fixed;
    right: 22px;
    bottom: 22px;
    width: 58px;
    height: 58px;
    border-radius: 50%;
    background: #25D366;
    color: #fff;
    display: grid;
    place-items: center;
    font-size: 1.7rem;
    box-shadow: 0 12px 28px rgba(37,211,102,.35);
    z-index: 999;
    animation: floaty 3s ease-in-out infinite;
}
@keyframes floaty {
    0%,100% { transform: translateY(0); }
    50% { transform: translateY(-8px); }
}

.page-shell { min-height: 100vh; display: flex; flex-direction: column; }
.page-main { flex: 1; padding: 7rem 0 3rem; }
.panel-card {
    background: #fff;
    border-radius: 20px;
    border: 1px solid var(--line);
    box-shadow: var(--shadow);
    padding: 1.6rem;
}
.badge {
    display: inline-flex;
    align-items: center;
    padding: .25rem .7rem;
    border-radius: 999px;
    font-size: .78rem;
    font-weight: 800;
}
.badge-aberta { background: #e0f2fe; color: #075985; }
.badge-resolvendo { background: #fef3c7; color: #92400e; }
.badge-solucionada { background: #dcfce7; color: #166534; }
.badge-cancelada { background: #fee2e2; color: #991b1b; }

.table { width: 100%; border-collapse: collapse; }
.table th, .table td {
    text-align: left;
    padding: .85rem .6rem;
    border-bottom: 1px solid #eef3f9;
    font-size: .93rem;
}
.chat {
    display: grid;
    gap: .8rem;
    max-height: 420px;
    overflow: auto;
    padding-right: .3rem;
}
.bubble {
    max-width: 85%;
    padding: .9rem 1rem;
    border-radius: 16px;
    background: #f3f7fc;
}
.bubble.admin { margin-left: auto; background: #e8f1fb; }
.bubble .meta { font-size: .78rem; color: var(--muted); margin-bottom: .3rem; }
.alert {
    padding: .9rem 1rem;
    border-radius: 12px;
    margin-bottom: 1rem;
    font-weight: 600;
}
.alert-ok { background: #dcfce7; color: #166534; }
.alert-err { background: #fee2e2; color: #991b1b; }
.honeypot { position: absolute; left: -9999px; opacity: 0; height: 0; width: 0; overflow: hidden; }

.nav-actions-inline {
    display: flex;
    align-items: center;
    gap: .6rem;
    flex-wrap: wrap;
}
.nav-actions-inline a {
    color: rgba(255,255,255,.92);
    font-weight: 700;
    padding: .55rem .9rem;
    border-radius: 999px;
}
.nav-actions-inline .nav-cta {
    background: #fff;
    color: var(--primary-dark);
}
.manual-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: .9rem;
}
.manual-step {
    background: #f7fbff;
    border: 1px solid var(--line);
    border-radius: 16px;
    padding: 1rem;
}
.manual-num {
    display: inline-grid;
    place-items: center;
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: var(--primary);
    color: #fff;
    font-weight: 800;
    font-size: .85rem;
    margin-bottom: .55rem;
}
.manual-step h3 {
    margin: 0 0 .35rem;
    color: var(--primary-dark);
    font-size: 1rem;
}
.manual-step p {
    margin: 0;
    color: var(--muted);
    font-size: .92rem;
}
.manual-tip {
    display: flex;
    gap: .75rem;
    align-items: flex-start;
    margin-top: 1rem;
    padding: .95rem 1rem;
    border-radius: 14px;
    background: #eaf3fc;
    color: var(--primary-dark);
    font-size: .95rem;
}
.manual-tip i { font-size: 1.2rem; margin-top: .1rem; }
.manual-tip a { color: var(--primary); font-weight: 800; }

@media (max-width: 960px) {
    .manual-grid { grid-template-columns: 1fr; }
    .nav-toggle { display: block; }
    .nav-links {
        position: absolute;
        top: 78px;
        right: 4%;
        left: 4%;
        background: var(--primary-dark);
        flex-direction: column;
        align-items: stretch;
        padding: 1rem;
        border-radius: 16px;
        display: none;
    }
    .nav-links.open { display: flex; }
    .hero-grid, .about-wrap, .schedule-grid, .contact-grid, .services-grid, .policy-grid {
        grid-template-columns: 1fr;
    }
    .hero { text-align: center; }
    .hero h1 { max-width: none; margin-inline: auto; }
    .hero p { margin-inline: auto; }
    .hero-actions { justify-content: center; }
}